Contact SCU

Main Corporate Office

P.O. Box 5108
Jackson, MS 39296-5108
6311 Ridgewood Road, Suite E-401
Jackson, MS 39211
info@scui.com


Find an Office

Visit our Offices Page to locate the SCU office near you.


Job Opportunities

We are a rapidly growing, nation-wide company, and we are always looking for hard-working, motivated people to add to our talented staff. If this sounds like you, and you are interested in being considered to join our team, please visit SCU's Talent Gateway

Accounting

Payment Information

To send payment through the mail:
SCU
PO Box 95236
Grapevine, TX
76099-9752

To send payment via overnight delivery::
SCU
BB&T Lockbox # 95236
3330 West Royal Lane
Irving, TX 75063-6013

For wiring instructions or refund requests, please see Agency Service contact information.

Agency Service Contact Information:

Agencies with Names Beginning with

Contact

Exceptions

Phone

Email

Backup Coverage

#

Amy Ritenour

205-414-2272

aritenour@crcins.com

David Shaw

A - Ai

Britton Powell

 

205-414-2357

bpowell@crcins.com

Arnita Gray

AJ - AZ

Jennifer Russell

 

205-414-2305

jrussell@crcins.com

Marilyn Walker

B Sara Riddle BB&T 205-414-2294 sriddle@crcins.com Maryann Rimkus
C - CN David Shaw   321-421-6941 dshaw@crcins.com Amy Ritenour
CO - CZ Christian Watkins   205-414-2343 cwatkins@crcins.com Toni Murray
D - DE Marilyn Walker   205-414-2205 mwalker@crcins.com Jennifer Russell
DF - DZ Jessica Phillips   770-813-6273 JePhillips@crcins.com Lynn Lorusso
E Lynn Lorusso   321-421-6929 llorusso@crcins.com Jessica Phillips
F Lynn Lorusso   321-421-6929 llorusso@crcins.com Jessica Phillips
G Marilyn Walker   205-414-2205 mwalker@crcins.com Jennifer Russell
H Jessica Phillips   770-813-6273 jephillips@crcins.com Lynn Lorusso
I Maryann Rimkus   321-421-6769 mrimkus@crcins.com Sara Riddle
J Christian Watkins   205-414-2343 cwatkins@crcins.com Toni Murray
K Patrick Taylor   321-421-6909 ptaylor@crcins.com Marci Shaffer
L Britton Powell   770-813-6297 bpowell@crcins.com Arnita Gray
M Patrick Taylor McGriff 321-421-6909 ptaylor@crcins.com Marci Shaffer
N Britton Powell   205-414-2357 Bpowell@crcins.com Arnita Gray
O Christian Watkins   205-414-2343 cwatkins@crcins.com Toni Murray
P Amy Ritenour   205-414-2272 aritenour@crcins.com David Shaw
Q Christian Watkins   205-414-2343 cwatkins@crcins.com Toni Murray
R-RH Maryann Rimkus   321-421-6769 mrimkus@crcins.com Sara Riddle
RI-RZ Toni Murray   770-813-7753 amurraykent@crcins.com Christian Watkins
S Arnita Gray   770-813-7745 agray@crcins.com Britton Powell
T Toni Murray   770-813-7753 amurraykent@crcins.com Christian Watkins
U Marilyn Walker   205-414-2205 mwalker@crcins.com Jennifer Russell
V Amy Ritenour   205-414-2272 aritenour@crcins.com David Shaw
W David Shaw   321-421-6941 dshaw@crcins.com Amy Ritenour
X Amy Ritenour   205-414-2272 aritenour@crcins.com David Shaw
Y Amy Ritenour   205-414-2272 aritenour@crcins.com David Shaw
Z Amy Ritenour   205-414-2272 aritenour@crcins.com David Shaw
SPECIALIZED COLLECTIONS
APIA Maryann Rimkus APIA 321-421-6769 mrimkus@crcins.com Sara Riddle
BBT Arnita Gray   770-813-7745 agray@crcins.com Britton Powell
Inter-Co Jennifer Russell   205-414-2305 jrussell@crcins.com Marilyn Walker
ETHOS Marci Shaffer   770-813-6262 mshaffer@crcins.com Heidi Aycock
IBAW Marci Shaffer   770-813-6262 Mshaffer@crcins.com Heidi Aycock
Blades Marci Shaffer   770-813-6262 Mshaffer@crcins.com Heidi Aycock
McGriff Marilyn Walker   205-414-2205 mwalker@crcins.com Jennifer Russell
Negley Heidi Aycock   205-414-2421 haycock@crcins.com Marci Shaffer
Target Marci Shaffer   205-414-2421 Mshaffer@crcins.com Heidi Aycock
WKF&C Marilyn Walker   205-414-2205 mwalker@crcins.com Jennifer Russell
Partners Jennifer Russell   205-414-2305 jrussell@crcins.com Marilyn Walker
           
5 STAR # & A - G Kimberly Fetterly 5STAR 321-421-6796 Kimberly.Fetterly@crumpins.com Donna Haupt
5 STAR H - Z Donna Haupt 5STAR 321-421-6764 Donna.Haupt@5starsp.com Kimberly Fetterly

For finance company refunds and questions email financerequest@crcins.com.

For direct bill commission inquiries contact:
Autumn Dorr
Phone: (205) 414-2451
Email:adorr@crcins.com

Claims


Download Claims Contacts


SCU's' claims department closely monitors claims with our carriers and retail agents to ensure the client receives the best possible service after a loss. SCU offers an exceptional “value added” service to assist our agents in offering “a total insurance package” to their insureds.

Numerous carriers provide claims paying authority to our claims department. SCU can often provide the ability to settle minor claims quickly and efficiently, and to be a professional advocate for the insured in the event of losses. SCU has contracted with a dependable Third Party Administrator for efficient claims handling and also set up substantial domestic trust funds for speedy efficient claims payment once a proof of loss is submitted.

The claims staff has more than 40 years combined experience and handles over 30,000 claims per year.

Specific Advantages Include:

  • Staff dedicated to handling claims only
  • Quick reporting and service
  • Local claims service by each office
  • Training seminars and resource materials
  • Claim summary – monthly basis
  • Claim reviews
  • Relationship with carriers that allows us leverage, advocacy
  • Work with client throughout entire claims experience

Loss Notices

Please forward a completed ACORD Loss Notice immediately to our claims department via E-mail. If you are not able to email, you can send a fax. Include as much detail as possible regarding the loss, the name/phone number of Insured's contact (don't forget area code), and the name/phone number of a local contact at the property location. Please specify any special handling required or requested.

ACH-Direct Deposit


We are beginning to transistion all payments to ACH-Direct Deposit instead of paper checks. Our goal is to simplify our payment process while accelerating your cash flow. We have partnered with Sunguard AvantGard Payment Services to offer electronic payments to you. The benefits of direct deposit payments are:

  • Prompt Settlements - A deposit is made directly to your bank account
  • Improved Controls - No lost or stolen checks
  • Detailed Remittance Information - Listing all invoices paid

Please Follow the Steps below to ENROLL TODAY!

If you previously received a letter with your individual registration code:

  • Go to: https://signup.paynetexchange.com/vendorsite/login.aspx
  • Click "Subscribe" to create your account.
  • Enter your Registration Code
  • Verify your information and create your online account
  • Enter your bank information exactly as it appears on your banking documents
  • Wait 24-48 hours, two small penny deposits will be made to your bank account
  • Return to your online PayNetExchange account and enter the two deposit amounts

You are now ready to receive direct deposit payments!

If you need assistance with sign-up after receiving an invitation, please contact the PayNetExchange Support Team at (877) 330-4950 or agp.jax.vendorenrollement@sungard.com.

If you have not yet received an invitation to sign-up for this service, and would like to do so immediately, please give us a call at 205-414-2302 with your request or send an email to disbursements@crcins.com with your information. Accounting will assist with expediting your Direct Deposit request.


For all other questions, please contact us at disbursements@crcins.com

© 2018 SCU is a division of and operates under the licenses of CRC Insurance Services, Inc., CRC of California Insurance Services, CA Lic No 0778135. No claim to any government works or material copyrighted by third parties. Nothing in this communication constitutes an offer, inducement, or contract of insurance. Financial strength and size ratings can change and should be reevaluated before coverage is bound. This material is intended for licensed insurance agency use only. This is not intended for business owner or insured use. If you are not a licensed agent please disregard this communication. Equal Opportunity Employer – Minority/Female/Disabled/Veteran.


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